A couple days ago I realized there was a charge to my debit card that I did not authori...

GetHuman-ellerbro's customer service issue with Tinder from September 2018

12471 similar
0 following
Help with my Tinder issue
First: share to improve GetHuman-ellerbro's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ellerbro's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ellerbro will want to follow the link below to head to their help center. We will check on GetHuman-ellerbro later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ellerbro may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-ellerbro's own words
A couple days ago I realized there was a charge to my debit card that I did not authorize when I looked into it turned out tinder bought the gold subscription for me without me or asking for my permission. I ignored this and a couple days later I went to log on the Tinder and it asked for my phone number. when I put in my phone number and the code it sent me it re logged me in and all my likes are missing And deleted.
GetHuman-ellerbro did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman-ellerbro fixed the problem
We are waiting for GetHuman-ellerbro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tinder email you?
This email address isn't valid
Follow this issue
See how GetHuman-ellerbro fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ellerbro
Sep 21st, 2018 - 6 mons ago
I have an issue with Tinder too
Not resolved
Seen by 4 customers so far
Similar issue to 12471 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ellerbro started working on this issue
Sep 21st, 2018 12:32am