Bonjour,*J’ai re*u une facture pour le renouvellement automatique de l’abonnement...

GetHuman-rivestj's customer service issue with Tinder from September 2018

Help with my Tinder issue
The issue in GetHuman-rivestj's own words
Bonjour,*J’ai re*u une facture pour le renouvellement automatique de l’abonnement ...* Je n’utilise plus votre site depuis quelques mois et j’ai compl*t* le formulaire pour tout annuler.* Veuillez s’il vous pla*t annuler cette facture et m’envoyer Confirmation par e-mail. *Johanne Rivest*R*****@***.com*Qu*bec, Canada*T*l.: ***-***-****
GetHuman-rivestj did not yet indicate what Tinder should do to make this right.
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How GetHuman-rivestj fixed the problem
Hi,*I think there is a technical problem on your site. I completed the cancellation form as requested two months ago. As I gave continues to receive messages, I went back to cancel again the following week. Finally, no more messages were sent to me. I thought then that everything was settled.* As I didn’t make attention to the first renewal payment, I assume and pay for it. However, I am asking you to cancel and credit the last bill received in September.*Thank you for agreeing to my request.
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Tinder

Customer service issue
Reported by GetHuman-rivestj
Sep 19th, 2018 - 6 mons ago
I have an issue with Tinder too
Fixed
GetHuman-rivestj shared how to fix
Seen by 12 customers so far
Similar issue to 12145 others
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Full Name
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Timeline
GetHuman-rivestj started working on this issue
Sep 19th, 2018 12:02pm
GetHuman-rivestj confirmed the issue is fixed. Hooray!
Sep 20th, 2018 12:33pm
GetHuman-rivestj confirmed the issue is fixed. Hooray!
Sep 20th, 2018 12:57pm
GetHuman-rivestj confirmed the issue is fixed. Hooray!
Sep 20th, 2018 1:10pm
GetHuman-rivestj confirmed the issue is fixed. Hooray!
Sep 20th, 2018 1:26pm
GetHuman-rivestj confirmed the issue is fixed. Hooray!
Sep 20th, 2018 1:27pm
GetHuman-rivestj indicated the issue is not fixed yet.
Sep 20th, 2018 1:29pm
GetHuman-rivestj indicated the issue is not fixed yet.
Sep 20th, 2018 1:30pm
GetHuman-rivestj confirmed the issue is fixed. Hooray!
Sep 20th, 2018 1:30pm
GetHuman-rivestj indicated the issue is not fixed yet.
Sep 20th, 2018 1:33pm