Hello. Yesterday I could not open my smartphone application Tinder normally, by default...

GetHuman-rossana_'s customer service issue with Tinder from September 2018

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The issue in GetHuman-rossana_'s own words
Hello. Yesterday I could not open my smartphone application Tinder normally, by default, without entering any data, and yesterday I was requested to enter it, with a phone number of Facebook profile. I have * phone numbers: * Russian and * Italian (I live in two countries). I did not remember which one I used for Tinder. I entered the Russian one and so I entered my old Russian account that I forgot about, with old pictures, text and messages I don't need. The nickname was Veraissa. I did not want this confusion and I deleted definitely that account. Then I tried to enter the actual, latest one, guessing it was registered to my Italian number (what else?). My nickname was Rosss, password italiak*. I was asked to confirm my phone number (more times, for both numbers). Finally I succeded to confirm them both (before and after deleting the Russian account). So I entered with the Italian number, but the account was kind of Facebook profile with my real name, as on Facebook, my Facebook profile picture and no profile text. And it was (and still is) empty! No pictures that I had, no messages I wanted to answer, I lost everithing!!! I tried to use the option "enter with Facebook profile", but it was the same! Did I delete my real actual Tinder account?! I don't think so! Then WHAT HAPPENED TO MY ACTUAL ACCOUNT???! Please help me to recuperate it! I never ment to delete this account!

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Customer service issue
Reported by GetHuman-rossana_
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 11562 others
0 customers following this


GetHuman-rossana_ started working on this issue
Sep 16th, 2018 11:29am