I have two tinder accounts and had no idea-one of them was the one i was using for the...

GetHuman-kriscain's customer service issue with Tinder from September 2018

9 views | 11537 similar | 1 following
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The issue in GetHuman-kriscain's own words
I have two tinder accounts and had no idea-one of them was the one i was using for the past year that has my gold membership. the other is one I dont use at all and didnt even know existed. When i delete the tinder app today to try to fix the freezing*crashing issue i was experiencing, it signed me back in as this "other" account that I never use. Both my phone number and facebook page that I previously used for my real tinder account are now linked to the empty other account. How do i fix this?!! I was only trying to get the app to function without crashing and now it looks like I am going to be forever paying $** a month for a gold membership that I cant even use, and even worse, that i cant cancel because i cant access my account. PLEASE help me!!!

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Tinder

Customer service issue
Reported by GetHuman-kriscain
Sep 16th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 11537 others
1 customer following this

Timeline

GetHuman-kriscain started working on this issue
Sep 16th, 2018 5:20am