Tinder Customer Service Issues

Hello. I've been using Tinder for a while now, but I am currently unable to access my account. An error message pops up with different numbers like [redacted], [redacted], or [redacted]. After looking up the error, it seems like my account might have been deactivated due to a complaint. I have always treated women with respect on the app and am genuinely looking for a meaningful connection. I just want to resolve this issue and get back to meeting new people. I'm 37 years old and a single father, hoping to find someone special. Any assistance in resolving this matter would be greatly appreciated. Thank you.

I am currently trying out the premium version of the app. However, I am now unable to use it without providing Tinder with my phone number for verification purposes, which I find unnecessary since I already log in with my Facebook account. I believe this requirement is excessive and not in line with the practices of other free services I use. I did not authorize holding my paid account hostage for additional data collection. While I understand Tinder's need to collect data, there should be clear consent or legal obligation, which seems to be lacking here. I urge Tinder to reconsider this policy promptly as I am uncomfortable giving out my phone number when my Facebook details are already available. I am disappointed and may not renew the premium subscription or continue using the app if this issue is not addressed.

My account was banned with the error message "Something went wrong you are not able to log in. (A:[redacted])." I disagree with this ban and wish to appeal it. After reviewing my chat logs, all my interactions were appropriate and suitable for a pg-13 audience. I am perplexed as to why my phone has been banned entirely from creating another Tinder account when I haven't violated any rules. I would like to escalate this matter to corporate. It is frustrating that there isn't a way to speak with a real person to resolve this issue. I urge Tinder to reconsider banning my phone for a seemingly unjust reason.

I created a Tinder account yesterday using my phone number, set my preference to "women," and encountered an error (code [redacted]) before making any matches. I tried logging in through Facebook, but all my settings reset to default (men). I previously had a Tinder account two years ago, which I deleted after entering a relationship. After not receiving any matches for an hour, I was logged out and received a notification (code A:[redacted]) stating my account was permanently removed due to misconduct. As a TV host, my profile was professional with links to my Instagram (@asaucypan) and IMDB. I recently deactivated and reactivated my Facebook, and I suspect this might have caused the issue. I am concerned that someone may be impersonating me since a year ago, someone claimed to have seen my profile while I was not using the app. I believe this may be a system glitch and would like to verify my account to sign up again. This situation is causing me anxiety as I am ready to start dating again after six months of being single.

Hello! As a Loyola Marymount University student, I recently created a Tinder profile to connect with other students in the area. I carefully selected my profile pictures, aiming to make a good impression. Following a friend's advice, I included a humorous childhood picture. However, I unknowingly violated Tinder's guidelines. The next day, my account was banned, leaving me perplexed. After thoroughly reviewing the rules, I identified the childhood picture as the likely cause. My intent was not malicious; it was an innocent oversight. I am hopeful that my account can be reinstated to remedy this situation. Thank you for your assistance!

I am experiencing difficulties accessing my account due to error A:[redacted]. After investigating, it seems my account may have been reported because someone else has been using my photos and reputation under the names "Garret" and "Joey" to engage in inappropriate behavior. Despite being a dedicated user of Tinder for two years, having made numerous connections and amassed over 2,[redacted] matches, I have encountered no issues until now. I deeply value the relationships I've formed through the app and would be disappointed if this misunderstanding jeopardized them. I urge you to investigate this matter as it affects your loyal users.

I am a paying Tinder Gold subscriber, and I have a suggestion for improving the app. Currently, users have to wait for matches before they can send messages. As there are many users on Tinder, and not all of them are paying subscribers, it can be challenging to connect and interact with potential matches. I recommend making Tinder function more like the dating app Badoo, where users can send messages to anyone they are interested in without waiting for a match. This would enhance the user experience and make it easier for paying customers, like myself, to engage with others directly. It would be great to have this feature so that we can communicate with the people we find attractive without solely relying on matching.

Hello, I have been using Tinder regularly since May [redacted], and I recently upgraded to Tinder Gold. Despite following the guidelines, swiping on a significant number of profiles, and using all the paid features, I have not received any legitimate matches. I even conducted an experiment with friends on the college campus, and they couldn't find my profile despite actively searching for it. I've read about potential algorithm issues that might be causing this lack of matches. I believe this is a specific problem affecting my account as other users are not encountering me either. I would like to continue using Tinder Gold but would appreciate it if this issue could be resolved.

My account was deactivated due to a photo on my profile wearing a solid black bodysuit with cat ears from last Halloween. The outfit covers all intimate areas but exposes my legs. Despite the picture being removed last week, I reinstated it, which led to my profile being deleted today. I am frustrated as I've connected with great people and feel like I've lost touch. I do not believe my photo was inappropriate and would like to share it for review. I did not receive an email about my account deactivation.

Tinder requested verification of my phone number to log in. After verifying, I am unable to log in at all, even through Facebook, due to error [redacted]. There was no violation on my account. The error seems to be related to a separate account created for a unique situation involving a third party, using a fake name and possibly incomplete Facebook details. This led to a ban on my phone number and main account. Now, after two months, Tinder prompted me to verify my main account via phone, which resulted in a complete lockout due to the [redacted] issue spreading. I had important conversations and connections on Tinder that are now disrupted. The [redacted] ban raises concerns about using real information. This has severely impacted my customer experience with Tinder. I kindly request the ban to be lifted.

My account got suspended, and I'm curious about the reason. Despite providing my mobile number and email for verification on both Tinder and Facebook, which are owned by the same company, I still encountered this issue. I had accumulated over 10 likes and am disappointed to see my account blocked. I'd appreciate clarification on this matter.

I am encountering an issue logging into my Tinder account while traveling abroad. The app is prompting me to verify my phone number, but since my Australian number doesn't have roaming capabilities, I am unable to receive the verification message. I have considered using alternative methods such as verifying through email or Facebook. I am hesitant to open a new account with a local SIM card as it may cause further complications when I travel to other countries. I am seeking a solution that will allow me to access my account without having to constantly change phone numbers. Thank you for any assistance.

I recently uninstalled and reinstalled the app on my phone. Upon logging back in using Facebook, a new account was created instead of accessing my old one. I attempted to log in with my phone number connected to my old account, but it redirected me to the new one. I am trying to recover my old account under the username @__masoood, linked to my Instagram account. However, I couldn't find it during the search. There might have been a username change to @__maasoood alongside my Instagram account update, but this username is also not showing up. The email linked to the new account is [redacted], which may have become disconnected from the old one. I suspect my old account was not linked to Facebook since my Facebook photos were not there. I may have used my phone number [redacted]6 instead. Despite multiple attempts, I cannot access my old account with this number as it keeps redirecting me to the new account. I would appreciate any assistance in retrieving my old account as it holds valuable matches and conversations. I have previously contacted support with no resolution beyond generic advice to log in with the correct Facebook account. Is there a way for your team to resolve this matter by identifying my username or through another method? Thank you.

Hi, I encountered an issue when trying to access my account using my new phone, which resulted in being logged into an old account on Tinder. I attempted to delete the old account, hoping to access my primary one upon the next login. Unfortunately, I suspect my primary account was also removed in the process. This unexpected redirection to the old account has left me frustrated as I have lost contact with someone I was conversing with and several potential matches. Furthermore, my boosts, superlikes, and Gold membership that I had purchased are no longer accessible. I am disappointed by this and feel deceived. While I understand that refreshing my matches may not be possible, I would appreciate a reimbursement for the lost features or a restoration of my membership. I am willing to provide my purchase verification emails for your reference. I seek assistance in resolving this matter as I was genuinely enjoying my interaction with a yoga instructor I met on the platform. Thank you, Wesley J.

I used my phone number to create a Tinder account but ended up opening and closing it several times within one week due to indecision. After this, I couldn't sign in using that phone number anymore. I then made an account linked to my active Facebook account, but when asked to verify with my phone number, I used it without considering the previous issue. This led to me being banned with the [redacted] error for allegedly breaching terms of service, even though I believe it was related to the phone number verification problem. I reached out to Tinder, and they confirmed the ban on both my phone number and Facebook account. I have reviewed the community guidelines and believe I did nothing to deserve a ban. I'm unsure about the next steps and would appreciate any assistance.

I used my phone number to sign up for a Tinder account, opening and closing it several times as I wasn't sure about using the app. After these changes, I wasn't able to log in using my phone number anymore. I then created an account connected to my frequently used Facebook account. Tinder asked for my phone number to verify this new account, and without remembering the previous issue, I entered it. This resulted in a ban with error code [redacted] for a terms of service violation. I believe this ban is related to the phone number verification problem. Despite contacting Tinder, they confirmed the ban for both my phone number and Facebook account, restricting me from creating a new account. I have reviewed the community guidelines and believe I haven't breached any rules. I am confused and seeking assistance to reinstate my account, especially since I had Tinder Gold that was canceled due to this situation. Any help to lift the ban would be appreciated.

Hello, I have encountered error A40303 on my Tinder account. I have found out through online search that this error code signifies that my account has been blocked. I am disappointed because I have always followed the terms and conditions without being rude or posting anything inappropriate. I truly enjoy using Tinder and would like the opportunity to continue doing so. It would be greatly appreciated if I could receive some clarification on why my account has been banned without prior notice. If there is a chance for me to rectify any mistake and regain access to Tinder, that would be fantastic. I am eagerly looking forward to your response. Thank you.

I did not receive responses to my previous inquiries. Could you clarify if automated responses are provided for emails? My previous questions are as follows: Can you assure me that apart from other Tinder users, my phone number will not be shared with Facebook, advertisers, or any third-party entities and will solely be used for security purposes as previously stated? Additionally, can you confirm that my Facebook account will not be shared in a similar manner? If you cannot confirm this, your prior statements about the use of phone numbers could be misleading and may be in violation of GDPR guidelines, warranting reporting to the EU. If confirmation is possible, all is well. If not, the email linked to my Tinder account is [redacted], and my Facebook account is under the name H. Kapagioridis. Kindly erase all data associated with these accounts permanently. Please ensure that my phone number will not be shared with other users or publicly, as I am specifically concerned about its private usage.

I am disappointed with the app's actions regarding my account. Last night, I created an account using my phone number, uploaded photos, and wrote a brief, non-explicit bio. Without engaging with anyone, I found my account banned when I woke up the next day. Despite having abided by guidelines in the past on Tinder without issue, my new account was deactivated within a mere 24 hours without any apparent cause. This unjust banning prevents me from ever using the app again. The only possible reason for the ban could be my inclusion of a non-explicit Tumblr URL in my bio. I seek an explanation for this incident and a resolution. I'm certain I didn't violate any rules. My name is Mae Chamberlin.

Hello. I am reaching out because my long-standing account was banned unexpectedly. This account held many valuable conversations for me, and I am dismayed that I can no longer engage with those individuals. I am eager to understand the grounds for my banishment or, ideally, to have the ban lifted so I can resume interacting with others. Living on the distant side of town and having a demanding work schedule leave me with little opportunity to socialize in person, making Tinder a significant outlet for me. The sudden and seemingly baseless ban has left me puzzled. I kindly request your assistance in resolving this matter promptly, as I would prefer not to wait until I acquire a new phone to re-enter the Tinder community. Your attention to this matter is greatly appreciated. Thank you. - J.