My phone number has been banned on tinder for reasons i have no idea about. So i’ve jus...

GetHuman-seaburyj's customer service issue with Tinder from September 2018

17 views | 10010 similar | 0 following
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Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-seaburyj will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-seaburyj can let us know if they help or not.
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The issue in GetHuman-seaburyj's own words
My phone number has been banned on tinder for reasons i have no idea about. So i’ve just been using my Facebook account for the past * months up until tinder asked me to verify my account via phone number. I tried to not do this as i thought my account would be banned because of the number. But because of tinder, i couldnt use my facebook account anymore because i was receiving popups of verifying my account via phone number. So i did. And guess what. A few hours later i try checking tinder and my account was banned. THE ACCOUNT I WAS USING THROUGH FACEBOOK FOR * MONTHS!! Please.... disaffiliate my FACEBOOK timder account with that number or better yet, REMOVE THE BAN FROM MY NUMBER AS I HAVE NO IDEA WHY I HAVE BEEN BANNED. Sorry for the frustration, I just haven’t been getting anything back from you guys. I don’t understand why tinder will allow me to use a banned number to verify my account and then BAN the account because I used that number. I did nothing wrong with the facebook account nor do i know why my number has been banned to begin with. Please... as a customer, please try something so I can continue using the app and supporting your company. I suggest that you guys disect my situation fully please and dont send back a copy and paste response and to treat me like a human. Thank you for your time and consideration.

GetHuman-seaburyj did not yet indicate what Tinder should do to make this right.

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Customer service issue
Reported by GetHuman-seaburyj
Sep 4th, 2018 - 4 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 10010 others
0 customers following this


GetHuman-seaburyj started working on this issue
Sep 4th, 2018 9:43am

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