I have been notified of two new matches over the last couple of weeks, but when I go to...

GetHuman-raeness's customer service issue with Tinder from August 2018

Help with my Tinder issue
The issue in GetHuman-raeness's own words
I have been notified of two new matches over the last couple of weeks, but when I go to my inbox, the matches aren't there to start a chat with. It feels unlikely that two people in a row would have unmatched me within ** seconds of being notified. (I've literally never been unmatched before... so two in a row, the second the match happens, would be super weird.)*How do we fix this glitch? I would like to chat to my matches!
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Tinder

Customer service issue
Reported by GetHuman-raeness
Aug 25th, 2018 - 4 mons ago
I have an issue with Tinder too
Fixed
Seen by 6 customers so far
Similar issue to 8843 others
0 customers following this
Items needed
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Full Name
Phone number on account
Timeline
GetHuman-raeness started working on this issue
Aug 25th 5:43am
GetHuman-raeness indicated the issue is not fixed yet.
Aug 25th 4:15pm