Hello, I am new to Tinder and don't know what happened to my account. I tried logging i...

GetHuman1031306's customer service issue with Tinder from August 2018

Help with my Tinder issue
The issue in GetHuman1031306's own words
Hello, I am new to Tinder and don't know what happened to my account. I tried logging in but the account was either hacked or deactivated it seems. It was registered with my email and number but the account could not be verified while logged in. I then tried to log in using a Facebook account (which also happens to be linked to the same email address). It seems I have lost my original profile including messages and matches made to date. The new profile also shows my name wrong. It needs to be shown as 'Mimi' but I cannot change it because it is linked to a Facebook account. Please advise.
GetHuman1031306 did not yet indicate what Tinder should do to make this right.
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Tinder

Customer service issue
Reported by GetHuman1031306
Aug 24th, 2018 - 4 mons ago
I have an issue with Tinder too
Fixed
Seen by 11 customers so far
Similar issue to 8791 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman1031306 started working on this issue
Aug 24th 2:09pm
GetHuman1031306 indicated the issue is not fixed yet.
Aug 25th 3:41pm
GetHuman1031306 indicated the issue is not fixed yet.
Aug 25th 4:03pm
GetHuman1031306 indicated the issue is not fixed yet.
Aug 25th 4:07pm