Tinder app offered possibility of re-doing a swipe - going back and changing a “swipe l...

GetHuman-keastor's customer service issue with Tinder from August 2018

Help with my Tinder issue
The issue in GetHuman-keastor's own words
Tinder app offered possibility of re-doing a swipe - going back and changing a “swipe left” if I bought a monthly membership. The information in the app said some amount per month and that I could cancel at any time. I opted to Join, understanding I’d purchased a monthly membership. When i went to cancel it (so I wouldn’t be charged each month), the information said I’d purchased a yearly membership. All of his happened *-* days ago* I’d like to cancel this purchase, since I didn’t understand at all that that’s what I was purchasing.
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Tinder

Customer service issue
Reported by GetHuman-keastor
Aug 24th, 2018 - 4 mons ago
I have an issue with Tinder too
Fixed
Seen by 7 customers so far
Similar issue to 8764 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-keastor started working on this issue
Aug 24th 5:06am
GetHuman-keastor indicated the issue is not fixed yet.
Sep 3rd 4:25am
GetHuman-keastor indicated the issue is not fixed yet.
Sep 3rd 7:50pm