I used to have two separate accounts. One with Facebook and one by phone number. After...

GetHuman1030446's customer service issue with Tinder from August 2018

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The issue in GetHuman1030446's own words
I used to have two separate accounts. One with Facebook and one by phone number. After I purchased gold on my number account. I went to log into my facebook tinder account and it asked me to verify my number. And there was no way to go back or cancel the phone verification that I could find. But now, every time I try to log into the facebook account tinder, it takes me to my phone number account as if they are one in the same now. I had separate matches in that account that I don't have on my number account. I have uninstalled and reinstalled tinder. And deleted the app data in Facebook and tried to re log in that way and it still took me to my phone number account as if there is no way for me to separate the accounts now. I don't want to lose those matches! Please help!

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Tinder

Customer service issue
Reported by GetHuman1030446
Aug 24th, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 8768 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account

Timeline

GetHuman1030446 started working on this issue
Aug 24th, 2018 5:49am