I can't get into my account (something went wrong?)

GetHuman-watriezr's customer service issue with Tinder from August 2018

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The issue in GetHuman-watriezr's own words
Every time i try to log into my tinder it says that something went wrong. I would really like to get into my account because I ended up meeting someone on there & all of our messages are on that app. Please get back to me as soon as you can & explain maybe why it was deleted or at least have a way to recover the messages?? Thank you so much. The email that is related to that facebook account it was with is *****@***.com. My full name on the account is Ezra Marie and I live in Stillwater Minnesota.
It didn't tell me why it happened or anything, all of a sudden I just couldn't get into my account. I need to be able to get to those messages.
Making it so I'm able to log into my account again to get to those messages.
I was on tinder for around a year before this happened and used it frequently.
I have an issue with Tinder too
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Tinder

Customer service issue
Reported by GetHuman-watriezr
Aug 14th, 2018 - a yr ago
I have an issue with Tinder too
Fixed
Seen by 15 customers so far
Similar issue to 7929 others
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-watriezr started working on this issue
Aug 14th, 2018 3:29am
GetHuman-watriezr indicated the issue is not fixed yet.
Aug 14th, 2018 11:01pm
GetHuman-watriezr indicated the issue is not fixed yet.
Aug 17th, 2018 3:26pm
GetHuman-watriezr indicated the issue is not fixed yet.
Aug 17th, 2018 3:30pm