Only some of my matches are loading. I am getting messages from people I did match with...

GetHuman-gpiper's customer service issue with Tinder from July 2018

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The issue in GetHuman-gpiper's own words
Only some of my matches are loading. I am getting messages from people I did match with, but they aren’t showing up on my matches. It’s showing I have ** matches, but there are more than ** since I’m getting messages from people who aren’t on that ** person list. I must be showing up as a match but they aren’t showing up for me. It’s been like this for a while so I don’t think it’s self resolving. I’d like to be able to see my matches and message them but I can’t.
GetHuman-gpiper did not yet indicate what Tinder should do to make this right.
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Tinder

Customer service issue
Reported by GetHuman-gpiper
Jul 1st, 2018 - a yr ago
I have an issue with Tinder too
Fixed
Seen by 6 customers so far
Similar issue to 4380 others
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Phone number on account
Timeline
GetHuman-gpiper started working on this issue
Jul 1st, 2018 2:23pm
GetHuman-gpiper indicated the issue is not fixed yet.
Jul 2nd, 2018 3:38pm
GetHuman-gpiper indicated the issue is not fixed yet.
Jul 2nd, 2018 3:52pm