My email is *****@***.com I just purchased tinder gold on my phone while logged in with...

GetHuman-igordrow's customer service issue with Tinder from June 2018

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The issue in GetHuman-igordrow's own words
My email is *****@***.com I just purchased tinder gold on my phone while logged in with the number ***-***-**** but for some reason it didnt apply the purchase to that account. I don’t have any other accounts, and if I did I can’t log in to cancel it because I don’t have my old phone for the sms code. Can you transfer my Apple subscription to the current account associated with **********? If not can you refund me the $**? Thanks a ton.
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Tinder

Customer service issue
Reported by GetHuman-igordrow
Jun 30th, 2018 - a yr ago
I have an issue with Tinder too
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Seen by 4 customers so far
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-igordrow started working on this issue
Jun 30th, 2018 9:28pm
GetHuman-igordrow indicated the issue is not fixed yet.
Jul 4th, 2018 12:47am