I have a profile using my telephone number . However I deleted the app & re installed a...

GetHuman819800's customer service issue with Tinder from June 2018

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GetHuman819800's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman819800 will want to follow the link below to head to their help center. We will check on GetHuman819800 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman819800's own words:
I have a profile using my telephone number . However I deleted the app & re installed and now when I put my telephone number in, I am being asked to create a new account . I have no idea how to access my existing profile , which I know is still active
I trust that Tinder will make this right and come up with a resolution that is fair.
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Tinder

Customer service issue
Reported by GetHuman819800
Jun 25th, 2018 - 2 mons ago
I have an issue with Tinder too
Not resolved
Seen by 2 customers so far
Similar issue to 3969 others
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman819800 started working on this issue
Jun 25th 8:31pm