So I had tinder gold with my old phone number and I am trying to get tinder gold again...

GetHuman780874's customer service issue with Tinder from June 2018

Help with my Tinder issue
The issue in GetHuman780874's own words
So I had tinder gold with my old phone number and I am trying to get tinder gold again with my new number on the same phone, it won’t allow me to purchase a new tinder gold because it’s saying that I have a subscription tied to this phone already but I do not have the same number anymore, can’t I just pay for it now and just abolish the other one ? It expires tomorrow but I am trying to buy tinder gold right now for my new number. I need help I don’t want to purchase it again and it is still tied to my old number. Please help.
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Tinder

Customer service issue
Reported by GetHuman780874
Jun 13th, 2018 - 9 mons ago
I have an issue with Tinder too
Fixed
Seen by 48 customers so far
Similar issue to 3078 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman780874 started working on this issue
Jun 13th, 2018 5:00pm
GetHuman780874 indicated the issue is not fixed yet.
Jun 13th, 2018 6:06pm
GetHuman780874 indicated the issue is not fixed yet.
Jun 13th, 2018 6:08pm
GetHuman780874 indicated the issue is not fixed yet.
Jun 14th, 2018 6:03pm