I signed up for tinder gold on an existing account and it won’t let my purchases go thr...

GetHuman764076's customer service issue with Tinder from June 2018

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Help with my Tinder issue
Before contacting them, items GetHuman764076 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
GetHuman764076's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman764076 will want to follow the link below to head to their help center. We will check on GetHuman764076 later to make sure it's all set or try to help escalate.
Tinder Help Center
The issue and preferred resolution, in GetHuman764076's own words:
I signed up for tinder gold on an existing account and it won’t let my purchases go through because it says error existing account
I trust that Tinder will make this right and come up with a resolution that is fair.
Help with my Tinder issue
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Tinder

Customer service issue
Reported by GetHuman764076
Jun 8th, 2018 - 10d ago
I have an issue with Tinder too
Not resolved
Seen by 4 customers so far
Similar issue to 339 others
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Timeline
GetHuman764076 started working on this issue
Jun 8th 6:35pm