I was initially chatting and getting on well with a guy when the match suddenly disappe...

GetHuman-harekoan's customer service issue with Tinder from June 2018

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The issue in GetHuman-harekoan's own words
I was initially chatting and getting on well with a guy when the match suddenly disappeared. His name is "Javier" and the problem happened on ******** at around *:** pm. We were about to exchange our phone numbers when the chat suddenly disappeared. After many hours at *:**am, I received his message saying he thought I played him...I am very sure something is wrong with the APP, that neither of us tried to unmatch each other. Please help me to figure out the problem...Thankyou very much
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Tinder

Customer service issue
Reported by GetHuman-harekoan
Jun 8th, 2018 - a yr ago
I have an issue with Tinder too
Fixed
Seen by 10 customers so far
Similar issue to 212 others
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-harekoan started working on this issue
Jun 8th, 2018 5:32pm
GetHuman-harekoan indicated the issue is not fixed yet.
Jun 9th, 2018 1:19am
GetHuman-harekoan indicated the issue is not fixed yet.
Jun 9th, 2018 1:26am
GetHuman-harekoan indicated the issue is not fixed yet.
Jun 9th, 2018 6:44pm
GetHuman-harekoan indicated the issue is not fixed yet.
Jun 9th, 2018 6:45pm