Hello, I purchased Tinder Gold months ago, and my account was charged , but I never got...
GetHuman-chadstou's customer service issue with Tinder from June 2018
Help with my Tinder issue
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Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chadstou will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-chadstou can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Tinder has better answers for you: Tinder Help Center
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Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-chadstou's own words
Hello, I purchased Tinder Gold months ago, and my account was charged , but I never got Tinder Gold. My account was charged again last week for * months of Tinder Gold. **The email address associated with the account is *****@***.com. I can send you a screenshot showing that I was billed for * months of Tinder Gold. If I must make a new account to resolve this issue, I am happy to do that. Thanks.
GetHuman-chadstou did not yet indicate what Tinder should do to make this right.
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