© GetHuman Inc.

I had filled out a profile form on your website and then opted out at the payment page...

GetHuman-ksackett's customer service issue with Tinder from May 2018

6 views
 | 
8 similar
 | 
0 following
Help with my Tinder issue
GetHuman-ksackett's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ksackett will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ksackett can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-ksackett's own words
I had filled out a profile form on your website and then opted out at the payment page, as I didn't know there was a charge. *Then I started receiving matches from Match.com who has gotten all my information from your website and against my doing, signed me up for Match.com*This is a total invasion of my privacy and rights and feel you should take the necessary steps to stop Match.com from hacking into your prospective customers information including email information.*I have contacted Match.com at ***-***-**** and reported this incident to customer service rep " Jerry" rep ID * *****, who said he would deactivate my information, but had NO supervisor available for me to speak with . *I am going to teport this matter to the Attorney General as well.
GetHuman-ksackett did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman-ksackett fixed the problem
We are waiting for GetHuman-ksackett to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I disabled my tinder account and opted out of auto renewal. Yet you guy's still t...Stoped my subscription with tinder and have had monthly payment come out of may a...It had logged me out - when trying to Open tinder - I had Met nice peopleI bought ***Mo of Tinder Plus, but I thought the payments would come out on a mon...There is a profile with a blacked out pic and the name of "Read Me". This profile...It logged me out and I couldn’t sign back in - Sign into tinder - I want to use t...I have tinder Gold. Today when I got in Tinder my app was logged out. I logged ba...
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ksackett fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman-ksackett
May 31st, 2018 - 2y ago
I have an issue with Tinder too
Fixed
Seen by 6 customers so far
Similar issue to 8 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-ksackett started working on this issue
May 31st, 2018 2:01pm
May 31st, 2018 2:02pm
May 31st, 2018 2:04pm
May 31st, 2018 2:05pm
GetHuman-ksackett indicated the issue is not fixed yet.
May 31st, 2018 2:05pm
GetHuman-ksackett indicated the issue is not fixed yet.
May 31st, 2018 3:54pm
GetHuman-ksackett confirmed the issue is fixed. Hooray!
Jun 2nd, 2018 1:44am
  1. Company Contact Info › 
  2. Tinder › 
  3. Customer issues › 
  4. I had filled out a profile form on yo...