I had filled out a profile form on your website and then opted out at the payment page...

GetHuman-ksackett's customer service issue with Tinder from May 2018

10 views | 8 similar | 0 following
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The issue in GetHuman-ksackett's own words
I had filled out a profile form on your website and then opted out at the payment page, as I didn't know there was a charge. *Then I started receiving matches from Match.com who has gotten all my information from your website and against my doing, signed me up for Match.com*This is a total invasion of my privacy and rights and feel you should take the necessary steps to stop Match.com from hacking into your prospective customers information including email information.*I have contacted Match.com at ***-***-**** and reported this incident to customer service rep " Jerry" rep ID * *****, who said he would deactivate my information, but had NO supervisor available for me to speak with . *I am going to teport this matter to the Attorney General as well.

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Tinder

Customer service issue
Reported by GetHuman-ksackett
May 31st, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 8 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account

Timeline

GetHuman-ksackett started working on this issue
May 31st, 2018 2:01pm
GetHuman-ksackett indicated the issue is not fixed yet.
May 31st, 2018 2:05pm
GetHuman-ksackett indicated the issue is not fixed yet.
May 31st, 2018 3:54pm
GetHuman-ksackett confirmed the issue is fixed. Hooray!
Jun 2nd, 2018 1:44am