I opened my tinder and attempted to reply to another member and the msg just hung there...

GetHuman716487's customer service issue with Tinder from May 2018

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The issue in GetHuman716487's own words
I opened my tinder and attempted to reply to another member and the msg just hung there. After a period of time a msg came up saying there’s something wrong technically and try again later. As I attempted to move around my account a msg came up with two options as if I’m opening a new account that said you can sign in by Facebook or by cell phone number I chose the cell phone n waited to receive a code which I did. I went back into tinder account and it had disappeared along with my personal details my likes n my msgs. As if my account has been wiped. I pay for a gold membership so I’m pretty steamed right now. What do I do now?
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Customer service issue
Reported by GetHuman716487
May 25th, 2018 - 8 mons ago
I have an issue with Tinder too
Not resolved
Seen by 3 customers so far
Similar issue to 189 others
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GetHuman716487 started working on this issue
May 25th, 2018 1:22am