I bad s tinder account linked to a phone number but I forgot the phone number I used. I...

GetHuman-kayremar's tech support issue with Tinder from April 2018

6240 similar
2 following
Help with my Tinder issue
Before contacting them, items GetHuman-kayremar may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
GetHuman-kayremar's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kayremar will want to follow the link below to head to their help center. We will check on GetHuman-kayremar later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-kayremar's own words:
I bad s tinder account linked to a phone number but I forgot the phone number I used. I had a tinder plus subscription linked to that account. Since I couldn’t login I chose to make new account with my Facebook account. But when I tried to get tinder plus for that account it said my subscription was still active and linked to the other account with the phone number. So I waited till that subscription expired to get new subscription for new account. I just got the subscription today. They charged me the *.** I was logged into new tinder account when I made purchase but it still went and linked to old account that I can’t even access. I want to know if there’s any way I can delete old account and get me *.** that I just wasted on a tinder plus subscription that I can’t even use because I can’t login to old account because I do not remember the phone number!
I trust that Tinder will make this right and come up with a resolution that is fair.
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tech support issue
Reported by GetHuman-kayremar
Apr 26th, 2018 - 3 mons ago
I have an issue with Tinder too
Not resolved
Seen by 17 customers so far
Similar issue to 6240 others
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GetHuman-kayremar started working on this issue
Apr 26th 12:37pm