use my new phone, it didn't recognize my gold account

GetHuman-grantral's tech support issue with Tinder from April 2018

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Help with my Tinder issue
GetHuman-grantral's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-grantral will want to follow the link below to head to their help center. We will check on GetHuman-grantral later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-grantral may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-grantral's own words
use my new phone, it didn't recognize my gold account
GetHuman-grantral did not yet indicate what Tinder should do to make this right.
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How GetHuman-grantral fixed the problem
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tech support issue
Reported by GetHuman-grantral
Apr 25th, 2018 - 7 mons ago
I have an issue with Tinder too
Not resolved
Seen by 6 customers so far
Similar issue to 23288 others
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GetHuman-grantral started working on this issue
Apr 25th 6:25am
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Apr 25th 6:25am