use my new phone, it didn't recognize my gold account

GetHuman-grantral's tech support issue with Tinder from April 2018

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Help with my Tinder issue
Before contacting them, items GetHuman-grantral may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
GetHuman-grantral's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-grantral will want to follow the link below to head to their help center. We will check on GetHuman-grantral later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-grantral's own words:
use my new phone, it didn't recognize my gold account
I trust that Tinder will make this right and come up with a resolution that is fair.
Help with my Tinder issue
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Tinder

gold
tech support issue
Reported by GetHuman-grantral
Apr 25th, 2018 - 3 mons ago
I have an issue with Tinder too
Not resolved
Seen by 6 customers so far
Similar issue to 6438 others
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Timeline
GetHuman-grantral started working on this issue
Apr 25th 6:25am
GetHuman-grantral shared this issue with friends on Facebook
Apr 25th 6:25am