GetHuman-eleylan's customer service issue with Tinder from June 2018
Help with my Tinder issue
The issue in GetHuman-eleylan's own words
log in through facebook ... I receive an error message when logging into tinder with Facebook. Two days ago I created a tinder profile and sent two very innocuous messages. You can look at my activity and see I sent no photos or any other message that would offend. I absolutely did nothing that would contravene tinder's Terms of Service or Community Guidelines. When I submitted my issue to the help desk I get the response:**"If you're seeing this error message, it means your account has been removed and banned from Tinder for violating our Terms of Service or Community Guidelines in some way. The safety of our users is very important to us. You will not be able to create a new Tinder profile using your Facebook account and*or phone number."**I updated my profile to indicate that I am a Trans Woman. That is the only issue that I can think of that could possibly relate to this situation. If that is what is causing me to be banned then I need to escalate this issue. This is simply not acceptable.
Unilateral decision without cause
GetHuman-eleylan did not yet indicate what Tinder should do to make this right.
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