The app had a glitch and brought me back to the log in home screen. I already have an a...

GetHuman-peanutse's Recover Account issue with Tinder from April 2018

14 views | 6321 similar | 0 following
Help with my Tinder issue
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Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-peanutse will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-peanutse can let us know if they help or not.
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The issue in GetHuman-peanutse's own words
Use the app ... The app had a glitch and brought me back to the log in home screen. I already have an account obviously so I tried to log in via Facebook, but it kept directing me back to the log in home screen. I can’t log back into my app account.
I couldn’t access my messages or matches. The only way to do this was to go to my web browser and access them from there. I would rather be able to access everything from the app rather than having to open the internet every time.
I am hoping that there is a way you could restore the account or log me in remotely. My goal is to simply go back to the conversations on the app and continue talking with the people on there. Any way the glitch could be fixed?
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Tinder

The tinder app
Recover Account issue
Reported by GetHuman-peanutse
Apr 4th, 2018 - 5 years ago
Fixed
Seen by 14 customers so far
Similar issue to 6321 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account

Timeline

GetHuman-peanutse started working on this issue
Apr 4th, 2018 8:14pm
GetHuman-peanutse reviewed the items needed
Apr 4th, 2018 8:14pm
GetHuman-peanutse confirmed the issue is fixed. Hooray!
Apr 4th, 2018 9:36pm

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