modem not working. But router is working just fine. I've restarted my modem many times...

GetHuman5158908's Technical Support issue with Time Warner from August 2020

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The issue in GetHuman5158908's own words
modem not working. But router is working just fine. I've restarted my modem many times but still having the same issue

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Time Warner

Technical Support issue
Reported by GetHuman5158908
Aug 13th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 163 others
0 customers following this
Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account

Timeline

GetHuman5158908 started working on this issue
Aug 13th, 2020 4:38am