a voice message on my cell a few days ago stated that I owe * months service about...

GetHuman1824593's customer service issue with Time Warner from December 2018

10 views | 491 similar | 0 following
Help with my Time Warner issue
Next: our robot will wait on hold for GetHuman1824593 to get a Time Warner rep on the line!
Always use the GetHuman Phone to call Time Warner. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1824593's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1824593 may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman1824593's own words
a voice message on my cell a few days ago stated that I owe * months service about *** dollars, I never got any invoices in my mailbox, or email. I went to the local store trying to save money compared to my CinBell Tv-Internet, asking about many recent adds showing **.** for * years locked in w a phone also. these untrained people would not agree, I left the store with your equipment, thinking more new adds will come soon, they did, but I never hooked up your equipment. I had many crisis problems with my health, my income, my family .. etc. And my car breakdown too. I am returning your un-opened, never used equipment today, if that store is open. I have not used your service, my CinBell service is much cheaper and better, also, I have fears as I saw news about your HUGE rebates to un-satisfied customers about your Speed etc. with more that $***,*** in returns to customers recently. Again, I will not pay you for service I NEVER USED.

GetHuman1824593 did not yet indicate what Time Warner should do to make this right.

How GetHuman1824593 fixed the problem

We are waiting for GetHuman1824593 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Time Warner's attention and get better help faster. Tap below to get started.
Having Time Warner issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1824593 fixes it.
This email address isn't valid

Time Warner

Customer service issue
Reported by GetHuman1824593
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 491 others
0 customers following this

Timeline

GetHuman1824593 started working on this issue
Dec 24th, 2018 8:18pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers