Before contacting them, items GetHuman-pcarson may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman-pcarson's own words
emails keep disappearing (inbox) after * day or up to * days. never done that before and they are not in trash, junk or anywhere we can find...Some emails from same company * months ago still in trash but no current ones??
GetHuman-pcarson did not yet indicate what Time Warner Road Runner should do to make this right.
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