My rr address is*was *****@***.com.* Months ago I was unable to access or to use my roa...

GetHuman908352's customer service issue with Time Warner Road Runner from July 2018

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The issue in GetHuman908352's own words
My rr address is*was *****@***.com.* Months ago I was unable to access or to use my road runner email. When I called the help line, I was informed that my account was hijacked by someone in Russia. This is the second time someone has hijacked my account. I asked the worker to simply shut down this account, but when I send emails to my old address, they are not rejected and do not bounce back. What would be the best way to fix this? My
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Time Warner Road Runner

Customer service issue
Reported by GetHuman908352
Jul 23rd, 2018 - 10 mons ago
I have an issue with Time Warner Road Runner too
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Seen by 1 customer so far
Similar issue to 26 others
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Timeline
GetHuman908352 started working on this issue
Jul 23rd, 2018 3:48pm