Time Warner account transfered to Spectrum and in the process Time Warner roadrunner email account was suspended without warning and ability to log in to Time Warner account was lost.
GetHuman713223's customer service issue with Time Warner Road Runner from May 2018
Help with my Time Warner Road Runner issue
The issue in GetHuman713223's own words
Log in ... I moved and transferred Time Warner*Spectrum cable service. Since the move, a couple days ago, my roadrunner email account suddenly was suspended without warning. How do I reopen the account ?
Roadrunner email account is now suspended without any way to log in to it or Time Warner account. Any attempt to log in to Time Warner or roadrunner redirects to Spectrum where the username and password are not recognized.
Restore my roadrunner email account and ability to log in to Time Warner account.
I've been with Time Warner a long time, over ** years.
Talked to Spectrum and they were of no help at all.
I have an issue with Time Warner Road Runner too
How GetHuman713223 fixed the problem
I went in to the office and asked to speak to the supervisor. I got lucky here because the supervisor was one of those kinds of people that just like to help others. For an hour I watched her make calls to other help desks asking the right questions until she found a rep that was a legacy Time Warner person with the knowledge required to find my account information and restore the email account. She is an exceptional supervisor.
Please help with my Time Warner Road Runner issue
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