My current sub * is *********** Harold Randolph. My account has been in shambled for a...

GetHuman2889519's customer service issue with Time Magazine from May 2019

Help with my Time Magazine issue
The issue in GetHuman2889519's own words
My current sub * is *********** Harold Randolph. My account has been in shambled for at least * months. It started when you billed for renewal of an inactive account (different *) and I paid it ($**.xx) . Some time after, I stop receiving issues, for, of course, non-payment of the active account. (Time still had the &**.xx payment.) After several emails back and forth, Time setup a new account for me (ref above) and started sending issues. Then about *-* weeks ago, the issues stop coming , and I receive correspondence from Time that my subscription has stopped because a stop pay had been issued on that $**.xx you've had for months. I got the credit - yep, but Time issued the credit-stop pay, not me.*So I wrote a few words on that letter you sent it and sent it back to you with a $**.xx check during the *nd week of last month. The check has not cleared my back, and I've heard nothing from Time since.**How hard can it be, people? Either send me my Time issues olr refund and cancel my account.**And, oh, btw. please don't mess with the account I have for my father-in-Law, Rod Cary. It's a Birfthday gift for him, and I'm the billing addr.

GetHuman2889519 did not yet indicate what Time Magazine should do to make this right.

How GetHuman2889519 fixed the problem
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Time Magazine

Customer service issue
Reported by GetHuman2889519
May 8th, 2019 - 2 years ago
Fixed
GetHuman2889519 shared how to fix
Seen by 8 customers so far
Similar issue to 953 others
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Timeline

GetHuman2889519 started working on this issue
May 8th, 2019 10:30pm
GetHuman2889519 confirmed the issue is fixed. Hooray!
May 8th, 2019 10:55pm

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