Dear Timberland managers,*Good evening! **My name is Dimitris Plakidas and I am writing...

GetHuman-plakidas's customer service issue with Timberland.com from September 2018

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Dear Timberland managers,*Good evening! **My name is Dimitris Plakidas and I am writing from *Greece. **I would like to inform you about a *fault that one of your products appear. **So, four years ago I bought this pair of sandals *(you can see them on the attached file).*Ever since, I literally wear them only ** days each *year, on my annual summer vacation. **As you can see, this year the back stripe in one *of them detouched and lost it .**It seems that there is nothing I can do, allthough I tried to figure out a way to fix it. **To sum up, i would kindly like to ask you if there *is any way you can help me out with this. **Thank you in advance for your response! *Kind regards, *Dimitris Plakidas.
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Customer service issue
Reported by GetHuman-plakidas
Sep 18th, 2018 - 6 mons ago
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GetHuman-plakidas started working on this issue
Sep 18th, 2018 8:15pm
GetHuman-plakidas confirmed the issue is fixed. Hooray!
Sep 18th, 2018 8:16pm