Tim Hortons Customer Service

Contact Tim Hortons & solve common issues

Use Tim Hortons's Phone Number

Tim Hortons's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Tim Hortons. Below you will also find the phone and non-phone-based contact information we've gathered.

Tim Hortons: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Tim Hortons.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Tim Hortons customer support problems.
As far as we know, there is only one way to contact Tim Hortons, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Tim Hortons, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Recent reasons customers contacted Tim Hortons:

My card was linked to the wrong account and I have contacted customer service several t...
I have a Tim hortons card and I do not remember the balance. How do I go about checking...
My name is Ryan, grande prairie AB*I am a true timmies goer, twice a day, every day. XL...
I am from Holland and i have a big interest in products by Tim Hortons. I want order ab...
I want to find out how l can get a certain tim hortons Christmas ornament. It’s a donut...
Tim's NHL Hockey Challenge*I am missing points. It says that I had * correct number of...
A problem with the management at my store (coming from employe). Need advice on what to do.
Hello Tim Hortons,I just wanna know how to add points onto my digital timmies card
I'm not from the city.it was my frist time going out since we needed to have profe of o...
Hello. This is the second time I have sent this to no avail. The first time there were...
My tim hortons rewards card has been linked to an account but I am unable to access it...
I cannot re-load my app for Tim Hortons
Tim’s reward card won’t link cannot use points -have made * prev calls no response *Rew...
I was at your location at the enorute westbound in Cqmbridge are roughly *.** am Thursd...
I am holding a charity for clothes for kids and I was hoping to see if Tim Hortons coul...

Help me with my issue

Comparing Tim Hortons Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Lyft page. Or look at our Contact US Postal Service page. We can't really provide this kind of help if you're looking to contact Tim Hortons because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Tim Hortons?

GetHuman does not work with Tim Hortons's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Tim Hortons at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Tim Hortons's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Tim Hortons at a Glance

Tim Hortons has no chat option
Tim Hortons has no customer email
Tim Hortons has no help forum
Tim Hortons has no twitter handle
Tim Hortons has no facebook page
Contact information overview

Answered on this page:

Does Tim Hortons have any gluten-free options?
Are Tim Hortons' products nut-free?
Does Tim Hortons offer gift cards?
Solutions to common issues

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!