i had ** points on my app i went to tim horton ordered and did roll *up the rim game i...

GetHuman5894074's customer service issue with Tim Hortons from March 2021

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The issue in GetHuman5894074's own words
i had ** points on my app i went to tim horton ordered and did roll *up the rim game i won ** points, now my total should be *** points*what happened to my ** points i had already, not too pleased i go *to tim hortons alot this is not the first time this has happened. *i heard from friends this has been a problem for them as well, there*are some people out there that enjoy the coffee, but don't think for*a minute your customers will keep coming back anyway, expiry of *points every month bad idea can you fix this?

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Tim Hortons

Customer service issue
Reported by GetHuman5894074
Mar 27th, 2021 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 88 others
0 customers following this

Timeline

GetHuman5894074 started working on this issue
Mar 27th 3:57pm
GetHuman5894074 indicated the issue is not fixed yet.
Mar 27th 8:08pm
GetHuman5894074 indicated the issue is not fixed yet.
Mar 27th 8:09pm
GetHuman5894074 indicated the issue is not fixed yet.
Mar 27th 8:11pm