I was in Arcade, NY last week (Friday ***) and I was waiting to use the single stall re...

GetHuman1929432's customer service issue with Tim Hortons from January 2019

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The issue in GetHuman1929432's own words
I was in Arcade, NY last week (Friday ***) and I was waiting to use the single stall restroom. I waited outside the door and I heard the toilet flush and the the door immediately opened. It was an employee who did not wash her hands. Her hands were not wet and there was no sound of the air dryer. It was around **:**am and the employee was an older blonde woman. I used the restroom and came out to see that employee serving food to customers. I was disgusted and sent an email to you via your contact us page but this seems a more appropriate way to get a response. Not washing your hands in the food service industry is unacceptable. I will never be back to that store (on Route ** in front of Tops Supermarkets) again in case that employee is working. It is still sticking with me how gross that event was. Thank you for your time in reading this and I hope the issue gets addressed.
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Tim Hortons

Customer service issue
Reported by GetHuman1929432
Jan 9th, 2019 - a mon ago
I have an issue with Tim Hortons too
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Seen by 2 customers so far
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GetHuman1929432 started working on this issue
Jan 9th 1:57pm