My wallet was last seen ** days ago and will not update location. I’ve had the tile fo...

GetHuman1703201's customer service issue with Tile from December 2018

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The issue in GetHuman1703201's own words
My wallet was last seen ** days ago and will not update location. I’ve had the tile for a few months. Yest my wallet was stolen and I actually need this to work. Since you have no customer service number what the **** am I suppose to do? I’ve updated app and os literally done everything to troubleshoot. Nothing picks up my keys are in my pocket and it says they are in Philadelphia haha. I’m beyond pissed
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Tile

Customer service issue
Reported by GetHuman1703201
Dec 6th, 2018 - 6 mons ago
I have an issue with Tile too
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Seen by 2 customers so far
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Timeline
GetHuman1703201 started working on this issue
Dec 6th, 2018 4:55pm