Someone stole my bag last Wed Nov ** and it has my car key in it attached to Tile. When...

GetHuman-rollyste's customer service issue with Tile from November 2018

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The issue in GetHuman-rollyste's own words
Someone stole my bag last Wed Nov ** and it has my car key in it attached to Tile. When I checked the tile location of my key, its showing only ** yards away from my house is at but dates showing September **th at *pm last seen. Not sure of what’s happening bc I checked the area completely and my bag or key was not there to seen! Pls let me know ASAP before I order another replacement key costing $***. Pls advise of how to proceed and perhaps my Tile is no longer working or destroyed.*Thanks- Rolly
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Tile

Customer service issue
Reported by GetHuman-rollyste
Nov 28th, 2018 - 9 mons ago
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GetHuman-rollyste started working on this issue
Nov 28th, 2018 9:45pm