Someone stole my bag last Wed Nov ** and it has my car key in it attached to Tile. When...

GetHuman-rollyste's customer service issue with Tile from November 2018

307 similar
0 following
Help with my Tile issue
First: share to improve GetHuman-rollyste's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rollyste's next move: go to the Tile help center.
Tile doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rollyste will want to follow the link below to head to their help center. We will check on GetHuman-rollyste later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rollyste may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-rollyste's own words
Someone stole my bag last Wed Nov ** and it has my car key in it attached to Tile. When I checked the tile location of my key, its showing only ** yards away from my house is at but dates showing September **th at *pm last seen. Not sure of what’s happening bc I checked the area completely and my bag or key was not there to seen! Pls let me know ASAP before I order another replacement key costing $***. Pls advise of how to proceed and perhaps my Tile is no longer working or destroyed.*Thanks- Rolly
GetHuman-rollyste did not yet indicate what Tile should do to make this right.
I have an issue with Tile too
How GetHuman-rollyste fixed the problem
We are waiting for GetHuman-rollyste to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tile's attention and get better help faster. Tap below to get started.
Having Tile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rollyste fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-rollyste
Nov 28th, 2018 - 9 mons ago
I have an issue with Tile too
Not resolved
Seen by 2 customers so far
Similar issue to 307 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-rollyste started working on this issue
Nov 28th, 2018 9:45pm