I have tried contacting you for a week and don’t get a response. I purchased the Tile P...

GetHuman-phildevo's customer service issue with Tile from October 2018

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The issue in GetHuman-phildevo's own words
I have tried contacting you for a week and don’t get a response. I purchased the Tile Pro and it won’t find my keys. It shows them at a location that I was at a week ago. I have tried uninstalling and reinstalling the app multiple times and powered off my devices multiple times. Why won’t you contact me? I have been a customer since May **** and purchased several different times from you. I am getting very tired of being ignored. And don’t tell me that you’re overwhelmed by all the orders you have gotten. I either want someone to contact me or I want my money back. It’s as simple as that.
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Tile

Customer service issue
Reported by GetHuman-phildevo
Oct 10th, 2018 - a mon ago
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Seen by 4 customers so far
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GetHuman-phildevo started working on this issue
Oct 10th 10:05pm