App shows Tile "Connecting" (dotted circle). I've tried rebooting app and phone and st...

GetHuman-brucebow's customer service issue with Tile from August 2018

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The issue in GetHuman-brucebow's own words
App shows Tile "Connecting" (dotted circle). I've tried rebooting app and phone and stopping*restarting Bluetooth. I have a Pixel * phone. Seems to work OK for other Tiles. The Tile was activated ******* Identifier is ******fdf******b. Even gives me the message "seen * min ago" This, and the green dotted circle is now gone and I haven't moved the Tile for at least ** minutes. I just picked up my phone and the green dotted appears again with "Your Tile is nearby" I have extra keys, but I REALLY need to find my main keyring. Thanks, Bruce Bowe *****@***.com
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Tile

Customer service issue
Reported by GetHuman-brucebow
Aug 27th, 2018 - 4 mons ago
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GetHuman-brucebow started working on this issue
Aug 27th 10:13pm