I recently replaced my * original tiles with * tiles (I never used the tile ***ociated...

GetHuman-leahtr's customer service issue with Tile from June 2018

Help with my Tile issue
I recently replaced my * original tiles with * tiles (I never used the tile ***ociated with my iphone.) I cannot contact my phone with the new tiles. When I hold either tile close to the phone I get a single faint beep. Also, the tile webpage only shows a map for my iphone, the location of the other two new tiles is missing.
I trust that Tile will make this right and come up with a resolution that is fair.
Help with my Tile issue
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Tile

Customer service issue
Reported by GetHuman-leahtr
Jun 25th, 2018 - 2 mons ago
I have an issue with Tile too
Fixed
Seen by 7 customers so far
Similar issue to 28 others
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Timeline
GetHuman-leahtr started working on this issue
Jun 25th 6:30pm
GetHuman-leahtr indicated the issue is not fixed yet.
Jun 25th 7:30pm
GetHuman-leahtr indicated the issue is not fixed yet.
Jun 26th 2:35am
GetHuman-leahtr indicated the issue is not fixed yet.
Jun 26th 2:44am
GetHuman-leahtr indicated the issue is not fixed yet.
Jun 26th 2:45am