when i use TikTok everything works really well except for when I want to duet a video...

GetHuman-edefo's customer service issue with TikTok from October 2020

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The issue in GetHuman-edefo's own words
when i use TikTok everything works really well except for when I want to duet a video. when I try to duet a video and I click duet it takes me to the usual set up except the other video is just a black screen next to me with the sound still coming out. I have an Iphone ** so It os very frustrating that this doesn't work! i have tried deleting and redownloading the app but that didn't fix it. Please get back to me with what I can do to fix this. Thanks.

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TikTok

Customer service issue
Reported by GetHuman-edefo
Oct 28th, 2020 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 7610 others
0 customers following this

Timeline

GetHuman-edefo started working on this issue
Oct 28th, 2020 11:32pm

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