Tik tok is no longer fun and enjoyable, it is hurtful and toxic. I know you don't want...

GetHuman4932917's customer service issue with TikTok from June 2020

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The issue in GetHuman4932917's own words
Tik tok is no longer fun and enjoyable, it is hurtful and toxic. I know you don't want to block the people who comment mean things on other's posts because you earn less money that way, but is the money really worth all the depression, tears and suicide caused by the app. I love the app, really, it is great (: but I will be uninstalling it if this continues. Check nessa barrett's posts, they are full of horrible comments, that no matter what she did, she does not deserve.
Because people are taking their lives because pf this app. Some comments cause young people to not want to live anymore, which is a feeling not many people can understand.
Deleting hurtful comments*accounts and sending positive messages to people who have received them, or have hinted that they are unhappy or upset. Just a little message cold make someones day. You could also try to listen more to reports, as I have reported lots of accounts used for cyber bullying, and nothing has happened. Try to encourage people to be positive, and tik tok could be an amazing app!
I have been on the app for a year, I used to like it, but now I see it being used for hurtful purposes.
Reporting and replying to these comments, and leaving positive messages to block out the negative ones. Also, there is an account called @jazzthornton* which is really positive and anti-suicide and I think you should do something to make her voice more heard so more people see the hope in the world. She has saved countless lives and could do more with your help. I am also willing to help (im not sure how I could) but I will if I can (:
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TikTok

Customer service issue
Reported by GetHuman4932917
Jun 9th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 5249 others
0 customers following this

Timeline

GetHuman4932917 started working on this issue
Jun 9th 7:57pm
GetHuman4932917 indicated the issue is not fixed yet.
Jun 10th 12:51pm

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