TikTok Customer Service

Contact TikTok & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about TikTok. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting TikTok, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

TikTok: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for TikTok.
There's more!
Click below to show 2 more questions, answers, and complete guides to common TikTok customer support problems.
As far as we know, there is only one way to contact TikTok, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to TikTok, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Recent reasons customers contacted TikTok:

Bonjour,**TikTok a d*sactiv* mon compte sans que je sache r*ellement pourquoi ?*C'est c...
I have charged I have not done please call me *-***-***-****
je ne comprend pas pourquio mon compte tik tiok est surpendu j'ai l'age requis pour all...
I need to find someone on tiktok like finding them or calling them.
Hi Tiktok team please unfreeze my tiktok account plz help me
Hi I only ask for a refund one time. But I oder on something else which was sleepers an...
I have not received my refund on an order. I had to cancel cause they ran out of stock...
Bonjour, dans l’esp*rance que mon message vous est parvenue. J’aimerais expos* un souci...

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Comparing TikTok Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact WalMart page. Or look at our Contact Costco page. We can't really provide this kind of help if you're looking to contact TikTok because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with TikTok?

GetHuman does not work with TikTok's customer support operations, directly or in any other way. GetHuman has no partnership or relation to TikTok at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check TikTok's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Can I Access My TikTok Without the Password or Email?
Solutions to common issues

Contacting TikTok at a Glance

TikTok has no phone number
TikTok has no chat option
TikTok has no customer email
TikTok has 1 help forumBEST
TikTok has no twitter handle
TikTok has no facebook page
Contact information overview

Contacting Other Companies

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