TikTok Customer Service Issues

Hello, I am reaching out for some assistance regarding my recent experience on TikTok. My video, which quickly went viral with 1M views in just 3 days, was a crucial part of boosting my profile. Unfortunately, the video was unexpectedly removed due to a supposed violation of "community guidelines." I promptly appealed this decision as I firmly believe that the video in question did not breach any guidelines. It was simply a harmless clip of me fully clothed demonstrating an unusual skill of fitting 2 bananas in my mouth. I am puzzled as to why this was deemed inappropriate when there are far more questionable content on TikTok that remains unaffected. I implore you to reconsider reinstating my video as it holds significance for my social media endeavors. I have already reached out via email to [redacted] with all the necessary details. I would sincerely appreciate a timely response. Thank you immensely for your attention to this matter.

Hello, I am reaching out regarding an issue with my account that was hacked on January 30, [redacted]. I have attached a photo showing the incident. The account in question is 'edgy.memess.' My email associated with the account used to be [redacted] I have evidence that the first post made after the hack was not by me. The Instagram account linked to this is Lucas.gascoigne, which is my main account. I have tried to resolve this matter multiple times as this account has a large following, and it means a lot to me. I suspect I know who hacked the account and would like to see it resolved. Please reach out to me through email or provide a phone number for me to contact the head office. Thank you.

I assisted TikTok in identifying fake accounts and users sharing inappropriate content, resulting in an appreciative update message in return. I kindly request to have my account @param750 unfrozen as a reward. Unfortunately, my brother mistakenly used the website "vipto.de" for social media growth, which I regret and have already reported to TikTok. Despite this, no action has been taken, and my account's growth has been stagnant, not being boosted on the ForYou page. I sincerely ask for your understanding and assistance in resolving this issue. I value TikTok as a great platform and assure you that this mistake will not be repeated. I believe in the spirit of helping one another and hope for a favorable resolution. Thank you for your consideration.

I assisted TikTok in identifying and reporting fake accounts and explicit content. I received updates appreciating my help but my account remains frozen. My brother mistakenly used a website to boost social media presence, which I reported to TikTok, but no action was taken. My account isn't growing, and it's not being featured on the "For You" page. I'm seeking assistance to unfreeze my account, as I believe in TikTok's platform and promise to refrain from such actions in the future. Please consider my efforts and help resolve this issue. Thank you.

Dear TikTok team, I am facing an issue with my account. When I tried to log in, everything disappeared suddenly. I have put in a lot of effort to gain my [redacted] followers, and now I cannot access my account. I apologize if I made any mistakes. Please consider restoring my account as my dreams are intertwined with TikTok. I believe my account may have been suspended as the followers stopped increasing when I was using it, and now it shows a decrease. When I try to search from another device, it opens, but my follower count has decreased. Kindly help me resolve this issue and unsuspend my account if that's the case. I appeal to you to kindly assist me. My TikTok account used to be linked to [redacted] but now I use [redacted]

Good Morning, I am reaching out regarding my son's TikTok account, which was recently banned citing a violation of community guidelines. Upon reviewing your terms of service, we found no content that breached the guidelines. It appears an algorithm made an error in suspending him. With [redacted],[redacted] loyal followers, my son is distraught by this unjust decision. We are eager to resolve this matter amicably without resorting to legal action. His account, ray.ug, holds precious family videos that brought him immense joy during these challenging times. Your prompt response is greatly appreciated as his well-being is deeply affected. Please assist us in rectifying this situation. Thank you, Kathy U. Email: [redacted] Phone: [redacted]

Dear Tik Tok Team, I kindly request the release of my banned account. It was suspended due to multiple violations of community guidelines. I pledge that such content will not be posted again in the future. Please review the flagged videos and grant me the opportunity to continue using the platform. I apologize for any inconvenience caused. My Tik Tok ID is provided for your reference. Thank you.

I used to have a TikTok account with the username @khushi[redacted]7. Since April 2, [redacted], I have been receiving international calls. I have been avoiding these calls as they appear to be spam, displaying foreign country names. Recently, I received a call from +[redacted]08 where the caller claimed to be Khushi's classmate with an Indian accent. Despite my internet being off, this call seemed suspicious as well. They mentioned they got the name from my TikTok ID and have been calling from about 40 to 50 different numbers. I am concerned about my videos on TikTok being misused. Please assist me with this issue as it's causing me great distress.

Good afternoon, I am @rashid_arafat. I am reaching out because the views on my TikTok ID are not increasing. I kindly request you to please help boost the views on my TikTok ID. Your assistance means a lot to me, and if you don't help, no one else will. Please consider increasing the views on our TikTok ID. I am eagerly awaiting your support. Thank you so much to my followers for your love and support. I appreciate all of you. 🌹♥️

Sir, my ID has been blocked due to some mistake on my part. Please kindly unblock it for the next time... Sir, I am unable to see your live videos on TikTok, please help me, sir. I have lost access to my old TikTok account. Hi TikTok India, I am Lovepreet Makkar from Punjab, a long-time TikTok user. Lately, my videos are not getting as many likes, views, or followers as before. My account is growing but there is a lack of views, likes, and comments. I haven't opened my TikTok in months, and now I can't access it. When I search for the account name... @veera****, sir, I am not getting views, what could be the issue, please check my ID. There are no videos being posted on my TikTok ID. Whatever videos I try to post... Sir, I forgot the email, phone number, and password to recover my TikTok account, please help me regain access. Please help me with my TikTok ID issue. Next time, please make sure... Hi, my username on TikTok is *milan.preet*, but my account has been suspended, and I am unable to... I am unable to like or comment on any videos. Namaste, I am using a Redmi Note * Pro mobile device.

Dear Sir/Madam, I am facing an issue with my follower count on TikTok. Even though people are following me, my follower number is not increasing. Additionally, my last few videos have not received any views, which seems unusual. I am a TikTok enthusiast who shares only original content and receives a lot of love and support from users in India. I kindly request your prompt assistance in resolving this technical problem. Currently, only 60 out of the 70 people who followed me are being reflected. After every second post, my views drop to zero. I expect at least [redacted]+ viewers per video, but this recent trend is concerning. As avid users of TikTok in India, we trust and utilize the app regularly. Please provide support to address these issues promptly. ID - @jhalak1_4_3 Contact Number: Hidden Regards, Jhalak Jain

Dear TikTok team, I am kindly requesting the reactivation of my TikTok account @krishitha_abi. I assure you that I have not violated any community guidelines by posting adult, scam, nude, or harmful content on my account. It seems that some users may have flagged my videos or account erroneously. I ask for your review of my case and the reinstatement of my account. Please consider reopening my account at your earliest convenience. Thank you, @krishitha_abi

Submitted by @sarswatsunils (not verified) on Wed, 19/02/[redacted] - 2:40pm. Dear TikTok Team, I believe my account was suspended in error as I have not violated any community guidelines by uploading adult, scam, nude, or harmful content. Some users may have randomly and improperly flagged my videos or account. Kindly review my case and reinstate my TikTok account. Thank you. Sincerely,

My friend has an account from when she was little. She informed me that when Musical.ly transitioned to TikTok, they promised to delete her account. However, a friend recently found her old TikToks under the handles @americagodfrey and @divagurl05, causing her distress. She is unable to access these accounts to delete them herself and fears potential ridicule. She loves TikTok but is upset by this situation. Please consider removing these accounts promptly to alleviate her concerns.

I have been receiving a 7-day ban repeatedly from TikTok. The first time was understandable as I reposted a video that was taken down. The second time happened without warning, and I was unaware that it violated any guidelines. Now, I am facing the same ban for a third time without any flagged videos or notifications of guideline violations. It feels like a mistake since no content was removed, and I was not informed of any wrongdoing before the ban. This situation seems unfair, and I believe it might be an error on the app's part. My TikTok username is @kilonessa.

Please help me make my TikTok ID popular. I have been feeling very distressed. If my account doesn't become popular, I might take drastic steps. Please boost my ID's popularity this month. I constantly use various filters but still struggle to get views. My views don't surpass 50-60. Kindly make my ID famous. Please contact me at [redacted]. Thank you for considering my request.

I recently posted a TikTok video that received unexpected popularity until it was duetted with racist content, leading to its removal due to community guidelines violation. After successfully appealing the first takedown, a similar incident occurred with another video, resulting in a removal and failed appeal. I promptly deleted the second video, but now find myself blocked from posting until May 5th, despite believing that no violations were committed. My TikTok account, @thecregus, has been thriving, and I sincerely hope for a swift resolution to this issue so I can continue creating content on the platform.

I created a TikTok account but couldn't send messages because the app said my phone number was already in use. After logging in, I realized I had an old account, which I deactivated. Unfortunately, I forgot my password for my current account and couldn't recover it using my phone number or email. I've tried all my passwords with no luck. I hope to log in using my phone number after the 30-day deactivation period ends for the other account. Is there a way to regain access to my current account sooner than waiting 30 days? Thank you for any assistance.

Hi TikTok Team, I hope you are all doing well during this challenging COVID-19 pandemic. I am Karthik, using the username @karthikkeerthana4 on TikTok. My email is [redacted], and my mobile number is [redacted]. On April 20, [redacted], my TikTok account was banned for allegedly violating community guidelines. I followed the appeals process multiple times, emailing [redacted], [redacted], and [redacted], but I have not received any response in the past 12 days. I believe in the importance of customer service and hope to hear back from you soon regarding the reason for my ban. I have tried solutions from gethuman.com without success and would appreciate your assistance in resolving this matter promptly. I have attached a screenshot for your reference. Thank you for your attention to this issue. Karthik

Hello, TikTok. A video of me was posted without my consent and I am planning to take legal action if it is not removed by May 13th. I will involve my lawyer in addressing this matter and may escalate it to the authorities. The male TikToker recorded me while discussing Minecraft on Omegle, exploiting the situation for content, which I find unacceptable. The individual in question, who also has a YouTube channel under the name "gooonan," will face legal repercussions there as well. I was wearing a red Fila t-shirt and there was a brick wall behind me. I respectfully ask that you remove the video, as I do not wish to be featured on TikTok. My hair was styled in a low bun with a pink scrunchie, and I was identified by the male Tiktoker as he talked about a Minecraft figure, "Enderman." For privacy reasons, I urge TikTok to act promptly. Thank you for understanding and respecting my privacy.