I am very unsatisfied with response time and treatment of my issue. I ordered a camera...

GetHuman1634045's customer service issue with TigerDirect.com from November 2018

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The issue in GetHuman1634045's own words
I am very unsatisfied with response time and treatment of my issue. I ordered a camera on **** and have not received it to date. My AMEX card was charged on ***** and I have called customer support twice and emailed them as well. I am being told to wait for them to hear back from whatever vendor this order was pushed to. They are not being responsive and in the meantime, I have no camera, no tracking information, and no refund. This almost feels like a scam. I could not be any more disappointed with TigerDirect and your customer service. *Order number: R********Please refund me ASAP.
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TigerDirect.com

Customer service issue
Reported by GetHuman1634045
Nov 27th, 2018 - 9 mons ago
I have an issue with TigerDirect.com too
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Seen by 6 customers so far
Similar issue to 12 others
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Timeline
GetHuman1634045 started working on this issue
Nov 27th, 2018 2:06am