We bought a Lenovo computer from you on **********. Windows was installing a patch for...

GetHuman-dgerlac's customer service issue with TigerDirect.com from June 2018

Help with my TigerDirect.com issue
The issue in GetHuman-dgerlac's own words
We bought a Lenovo computer from you on **********. Windows was installing a patch for Windows ** and at **%, the computer shut down and would not function. We took it to a computer repair and their was no damage to the hard drive. We can not access the data because we do not have microsoft windows installed yet because the information is in the computer. Please send me the information of what we purchased and what software was preloaded on the computer. I have some of the hardware but not software in our records. Lenovo G** Intel Core i*-****U *GB DDR*, *TB HDDVDW, **.*" Display, Itel HD **** Graphics, Bluetooth *.o Windows*.* with free upgrade to Windows **.*Please send the packing slip or information on what was preloaded so we can get this computer up and running again.*Also, please have a person send us a reply because I sent this request in on June *th and only have received and automated response.
GetHuman-dgerlac did not yet indicate what TigerDirect.com should do to make this right.
I have an issue with TigerDirect.com too
How GetHuman-dgerlac fixed the problem
We are waiting for GetHuman-dgerlac to fix the problem and share the solution with the rest of us customers.
Please help with my TigerDirect.com issue
Do you have a customer issue as well?
We can help you get TigerDirect.com's attention and get better help faster. Tap below to get started.
Having TigerDirect.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TigerDirect.com email you?
This email address isn't valid

TigerDirect.com

Customer service issue
Reported by GetHuman-dgerlac
Jun 12th, 2018 - 9 mons ago
I have an issue with TigerDirect.com too
Fixed
Seen by 4 customers so far
Similar issue to 2 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-dgerlac started working on this issue
Jun 12th, 2018 11:25pm
GetHuman-dgerlac indicated the issue is not fixed yet.
Jun 13th, 2018 12:27am
GetHuman-dgerlac indicated the issue is not fixed yet.
Jun 13th, 2018 12:28am