Hello, this would be my second time contacting a tidal support agent on this issue. I p...

GetHuman-jimmiasp's customer service issue with Tidal from December 2018

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The issue in GetHuman-jimmiasp's own words
Hello, this would be my second time contacting a tidal support agent on this issue. I paid my money for the month and i have screenshot proof of the money coming out my account. However im not able to stream my music. The app is telling me to restore subscription wen it was already restored. The last tidal supporter her name “Carly” told me to contact apple, which i did and the told me it’s nothing on there end for them to do to contact u guys. This month is almost over and I wasn’t able to enjoy my month for what was paid . THIS ISSUE MUST GET RESOLVED BEFORE THIS MONTH, or I WILL CONTACT MY LAWYER AND FILE A LAWSUIT!! I tried to compromise and i try to contact tidal but for you guys to steal money from me and not make contact to resolve the mistake that was made!?

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Customer service issue
Reported by GetHuman-jimmiasp
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 2173 others
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GetHuman-jimmiasp started working on this issue
Dec 26th, 2018 2:10pm