Tidal Customer Service

Contact Tidal & solve common issues

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Tidal. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Tidal, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Tidal: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Tidal.
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Click below to show 1 more questions, answers, and complete guides to common Tidal customer support problems.
As far as we know, there is only one way to contact Tidal, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Tidal, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Recent reasons customers contacted Tidal:

Ho fatto un abbonamento gratuito poi annullato dopo la fine dell'abbonamento, ma si son...
I have been charged $*.** to my debit card and do not have nor have I ever had an accou...
My name is David Ernstes we have an account through you under my wife's name Angela Ern...
I sent in a support request by email, but I seek a more immediate response if possible...
My Playlist keep pausing. Says some one else is on it. I only have it on one device. He...
I made an account with you guys through my phone and I'm trying to login through my lap...
Hi,**I recently tried in vain to update my credit card account on my Tidal subscription...
All the playlists I've created on Tidal have disappeared. I just need them restored. I...
I can’t seem to claim my artist page. How can I resolve this issue ?? **Thank you ****
lost debit card on file, no replacement yet. *want access until new card arrives
Lost credit card on account, no new card yet, do not want to lose service in mean time...
Tidal is not excepting my cash app card but its says it took it out but I'm can't use m...
Need to change my debit card account number. I got a new card.
I can't remember my tidal password, and they won't send me the password reset email.
Does eligibility for Tidal’s family hifi (flac) plan depend on all family members livin...

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Comparing Tidal Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Metro PCS page. Or look at our Contact Target page. We can't really provide this kind of help if you're looking to contact Tidal because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Tidal?

GetHuman does not work with Tidal's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Tidal at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Tidal's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Tidal at a Glance

Tidal has no phone number
Tidal has no chat option
Tidal has no customer email
Tidal has 1 help forumBEST
Tidal has no twitter handle
Tidal has no facebook page
Contact information overview

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