I recieved a ** day free trial thru the meek mill purchase item *album download*** day...

GetHuman1350916's customer service issue with Tidal from October 2018

1561 similar
0 following
Help with my Tidal issue
First: share to improve GetHuman1350916's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1350916's next move: go to the Tidal help center.
Tidal doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1350916 will want to follow the link below to head to their help center. We will check on GetHuman1350916 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1350916 may need:
Name, Email address, and Billing address
The issue in GetHuman1350916's own words
I recieved a ** day free trial thru the meek mill purchase item *album download*** day tidal trial service. Ive only had the service and was charges $** to my credit card.**I would like a refund and to be able to complete my free trial to better assess if I want to contiue with a paid subscription. **Also I was under the impression that the service was $** for one device online and up to three devices offline. Why was i charged $**?
GetHuman1350916 did not yet indicate what Tidal should do to make this right.
I have an issue with Tidal too
How GetHuman1350916 fixed the problem
We are waiting for GetHuman1350916 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tidal's attention and get better help faster. Tap below to get started.
Having Tidal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tidal email you?
This email address isn't valid
Follow this issue
See how GetHuman1350916 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1350916
Oct 15th, 2018 - 2 mons ago
I have an issue with Tidal too
Not resolved
Seen by 2 customers so far
Similar issue to 1561 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1350916 started working on this issue
Oct 15th 9:09pm