Two Questions**) I lost my user name and password an cannot get into my account. Pleas...

GetHuman1032494's customer service issue with Tidal from August 2018

Help with my Tidal issue
The issue in GetHuman1032494's own words
Two Questions**) I lost my user name and password an cannot get into my account. Please advise how to change them.***) I have downloaded ** albums through tidal to my cell phone. I have them on a tidal app which plays well on my Naim sound system but I don't have enough storage on my cell phone to download them so I can play them on my car bluetooth system. How much storage (GB's) are needed for them to be downloaded. Is there any way of putting them on a memory stick?
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Tidal

Customer service issue
Reported by GetHuman1032494
Aug 24th, 2018 - 4 mons ago
I have an issue with Tidal too
Fixed
Seen by 4 customers so far
Similar issue to 1101 others
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GetHuman1032494 started working on this issue
Aug 24th 6:29pm
GetHuman1032494 indicated the issue is not fixed yet.
Aug 24th 8:35pm
GetHuman1032494 indicated the issue is not fixed yet.
Aug 25th 11:42pm