I had suscribe my Paypal account to HI-FI TIDAL account. Within the days passed they se...
GetHuman856763's customer service issue with Tidal from July 2018
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The issue in GetHuman856763's own words
I had suscribe my Paypal account to HI-FI TIDAL account. Within the days passed they send me an email telling me that they had problems wtih the validation of my payment. I reply telling that everything is ok with my paypal account. I’m using not one but * credit cards associated to this account all of them internacional so in case one of them presents problem the other support it as a back up. So I email support TIDAL yesterday and they erased my payment method and suggest me subscribe again. So I did it, and they told me that the account should be active till **********.*Today a new email came from TIDAL telling me that my service was expired even though they told me that it’s gonna be active till tomorrow (******** gonna be the intend to charge the payment) the sistem would do the charge automatically tomorrow. So, it’s simply I want to subscribe for their service but is just so difficult to enter my payment method. Please help
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